Apna Meter Apni Reading 2026 – Complete Guide for LESCO Consumers:

Apna Meter Apni Reading (اپنا میٹر اپنی ریڈنگ) or Customer Meter Reading – Digital Service is an excellent initiative by the Prime Minister of Pakistan, Muhammad Shehbaz Sharif, which enables LESCO consumers to note down their meter reading by themselves. Consumers can note down and send this reading to the related department to avoid and prevent any overcharging disputes.

Now you can upload and submit your meter reading directly from your smartphone and get rid of any kind of over-reading. To do this, you simply need to install the Power Smart (پاور سمارٹ) app, available on the Play Store, on your mobile device.

Here is a comprehensive guide on how to do your meter reading by yourself.

power smart app

Introduction:

The Apna Meter Apni Reading is a self-meter reading system through which consumers can take a photo of their LESCO meters and upload it through the Power Smart app. Now you don’t just rely on the meter readers, but you do your own reading and submit it to LESCO within the designated time frame. Then LESCO does the bill generation based on this reading. By the way, you can apply for a new connection (apna meter) here.

Applicable:

This system is applicable across almost all electricity suppliers (DISCOs) in Pakistan, as

  • LESCO
  • MEPCO
  • IESCO
  • FESCO
  • GEPCO
  • HESCO
  • QESCO
  • SEPCO
  • TESCO

Purpose of Apna Meter Apni Reading:

Just like other departments across the country, LESCO is improving its services by digitizing its operations and systems. When it comes to meter reading, the consumers have had so many complaints, for example:

  • Incorrect meter reading
  • Wrong billing issues
  • Over charging
  • Negligence of meter readers
  • Estimated readings
  • Lack of transparency

These are all the reasons for this initiative, and the core objective of Apna Meter Apni Reading is to solve and eliminate all the above-mentioned problems.

How to Use Apna Meter Apni Reading?

To use this system and to do your own meter reading, 1st of all, you need to download the Power Smart app. This app is available at:

  • Google Play Store
  • Apple App Store
  • Huawei App Gallery

How to Use the App?

Once you have downloaded the app, you need to follow the guidelines below to submit your meter reading.

Step-By-Step Guide:

  • Download the app from the Play Store.
  • Click the Sign Up button if you are not an existing user.
  • To sign up, select the distribution company as LESCO.
  • Enter your name.
  • Mobile number.
  • CNIC number and,
  • Enter your password.
  • Click the Sign Up button.
  • After you are signed up, log in to your account using your CNIC number and password.
  • Select your preferred language by clicking on the globe icon in the top right corner.
  • Now, to do your self-meter reading, click on the button Self Reading.
  • On the next page, read the disclaimer and click the button I Understand.
  • Enter the 14-digit reference number in the given field.
  • If your mobile number is not registered for self-meter reading, register it.
  • Enter the Occupant’s Particulars on the Mobile Number Registration page.
  • Occupant’s name
  • CNIC number
  • Mobile number
  • Email address
  • Click the Submit button.
  • Once your mobile number is registered, the app will show you the meter reading schedule.
  • Before the meter reading date, the app will send you a notification.
  • Take photos of your meter as per the instructions below and submit.
  • Hurrah! You are done, your self-meter reading has been done successfully.
  • Now wait for your bill to come, or check your LESCO bill online here.

How to Take Pictures of Your Meter?

This is how you need to take the photos of your meter while submitting the self-meter reading.

Correct photo of a Single-Phase meter

single phase e1780820251873

Correct photo of a Three-Phase meter

3 phase 1 e1780820593647

Correct photo of a Net-meter

green meter

Major Benefits of Apna Meter Apni Reading:

Some of the major benefits of this great initiative by the Prime Minister of Pakistan and Uraan Pakistan (National Economic Transformation Plan 2024–2029) are given below.

Accurate Billing:

Consumers can submit their own readings, and hence the chance of over-billing or incorrect readings will automatically be reduced.

No Corruption:

Since the reliance on the manual meter reader is reduced, the chance of corruption through meter reading is also decreased.

Transparency:

Customers know exactly what their meter reading is. Now the process is more transparent, and customers are more satisfied.

Quick Resolution:

If there is a billing dispute and a customer registers a complaint, it can be resolved more quickly because the customer has the exact reading.

Digital Record:

Consumers can keep a record of their meter readings. It can be used in the future. If you know your consumed units, you can calculate your LESCO bill in advance.

Stay Protected:

One of the major benefits of Apna Meter Apni Reading is that consumer can monitor their unit consumption and plan their electrical usage to stay under 200 units slab.

Who Can Use This?

All kinds of consumers from any DISCOs can use this service and do their own billing across Pakistan. Especially if we talk about LESCO, there are three types of consumers,

  • Domestic Consumers
  • Commercial Consumers
  • Industrial Consumers

All three of the categories can avail this service, depending on the implementation status in the specific region.

Guidelines for Meter Reading Submission:

Before submitting the reading through the Power Smart app, you need to keep the following guidelines in mind. This is how you can avoid rejection of your submission.

  • Photo Clarity: Your image should clearly show the number of units, the meter number, and the display screen.
  • Submit Within Time: You must submit your readings within the given time frame by the LESCO.
  • Avoid Editing: Try to avoid any kind of editing, don’t use any filters, and don’t try to temper the image.
  • Verify the Reading: Please double-check your reading before submission.

Useful Tips for Consumers:

You can follow these tips in order to get maximum benefit from the self-meter reading system.

  • Install the app as soon as possible and register yourself.
  • Enable app notification to be notified about the latest updates.
  • Submit the readings on time to avoid any inconvenience.
  • Save the submitted photos of your meter reading.
  • Monitor monthly consumption for better tariff rates.

Final Words:

In short, Apna Meter Apni Reading system is a great initiative towards the digitalization of electricity supply companies. By enabling the consumers to submit and track their meter readings by themselves, NEPRA has reduced the chance of overcharging, billing disputes, corruption, and lack of transparency. Furthermore, this will enhance the customer experience and satisfaction. By tracking their consumption, the protected consumer can get great benefits of staying in the category of under 200 units every month. But still, if there is any dispute, you can register a complaint here, and your issue will be resolved.

FAQs:

Not really, this service will not reduce your bill. However, you can reduce your bill by monitoring and reducing your electrical consumption.

Once you submit your meter reading, it will go through a verification process. If your photos were not clear, submitted after the due date, or mismatched the LESCO record, then LESCO will use their own verified reading. You can contact 118 for more clarity.

Of course, consumer having single-phase, three-phase, and net meters can use this service. Make sure you follow the instructions given above.

Check your internet connection, refresh the app, and try again later. If the issue is still there, try to contact the customer service center or helpline 118.

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